Bookboost now supports a full two-way integration with Opera Cloud. Guest profiles, reservations, and stay data sync in both directions between Opera and Bookboost, eliminating manual data exports and keeping your CRM up to date in real time. This makes Bookboost fully operational for properties running Opera without workarounds.
Contact [email protected] to enable Opera Cloud for your properties.
We've shipped two improvements specifically for multi-property groups managing large portfolios in the Unified Inbox. Teams and routing rules are now managed at the app scope, giving administrators cleaner control across many properties without rule conflicts. At the same time, reservation data is now correctly scoped per property, so agents only see what's relevant to their permissions.
You can now build guest segments based on specific answers collected in Bookboost forms. Target guests who answered a pre-arrival question a certain way, or exclude guests based on a form response — all from the standard segment builder.
Go to CRM → Segments and add a "Form field value" condition.
Bookboost CRM
Mews Check-In Link Expiry
For bookings made far in advance, Mews online check-in links now refresh correctly when they expire, so guests always receive a working link.
Bookboost Inbox
Reservation IDs via Chatbot API
Reservation IDs are now accessible through the Chatbot API, enabling more precise automation and routing logic based on reservation context.
